Telehealth appointments
How do telehealth appointments work?
How do telehealth appointments work?
For telehealth appointments Allied Health Hub uses the Coviu platform. Coviu is HIPAA and ST4S compliant, ISO 27001 Certified and data end-to-end encrypted.
Coviu, employ’s a range of security measures to protect your data and maintain compliance with industry standards. These measures include:
- Data encryption: All data transmitted through our platform is encrypted using industry-leading technology to ensure secure communication.
- Secure data storage: Your data is stored securely in data centres that are compliant with ISO 27001 and HIPAA requirements.
- Regular audits: We conduct regular audits and assessments to maintain our compliance and continuously improve our security practices.
How to attend your telehealth appointment
1. Your practitioner will send you an email with a link to the session
2. Click the big red ‘Join the call’ button, or the URL in the SMS
3. Select ‘Yes’ if you are prompted to ‘enable camera and microphone’ in your web browser
4. You may be prompted to take a photo and fill in your first and last name so your practitioner can identify you for security purposes
5. Accept the informed consent
6. Listen to some hold music while you wait for your practitioner to let you into the call when they’re ready
As a patient, do I need to sign up to Coviu?
What do I need to make a video call?
Is a video and phone consultation via Coviu secure?
How much does it cost?
How much internet data will I use during my consultation?
How do I use Coviu’s extra functionality?
*All information retrieved from the Coviu website